RETURN & EXCHANGE POLICY


Exchange

Confirmation orders are not subject to cancellation by purchaser except with the Consent and upon terms which will indemnify seller’s against loss or damage occasioned by such cancellation. We reserve the right to cancel or revoke any exchange permission at any time for any reasons, without any notice without liability to you or any other person.

 

Faulty & Damaged Goods

We will replace or refund (at our discretion) any items delivered to you that are damaged or defective at no charge or we will issue a full refund for you if you notify us within 5 days of receipt and conditional on all item(s) being returned to UNINIQ with unused or hasn’t been installed and in the original packaging.

Postage costs will not be refunded. Please send the returnable items registered mail as nothing will be refunded until the returned goods received by us. When you return merchandise please ensure it is packed in a sturdy and secure way so as to avoid any damage in transit or delivery.


Online Purchase Refunds

   Mode of refund based on your payment mode, please consult the table below :

Your Paying Mode

Your Refund Method

Expected Time Refund

Credit / Debit Card

Credit / Debit Card

( Charge Reversal )

Up to 20 working days

Online banking

Bank transfer

 

5 - 7 working days




Incorrect Items Ordered

There will be no refund for items ordered incorrectly by you. Please make sure your requirement before purchase.



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